FAQ
2nd day air refers to the speed of the UPS label created, but not the processing time it takes to prepare, package, and drop off your order. While most orders are processed in under 24 hours.
- Single vial/unit orders typically ship within 1 business day.
- Bulk orders (multiple units) require additional preparation time and usually ship within 1-2 business days.
If there is any delay beyond these timeframes, you will receive an email update.
- All sales are final.
- We do not allow cancellations or modifications once an order is placed.
- If an exception is made, a mandatory 15% restocking fee will apply.
There are no refunds or returns under any circumstances.
Once a package is marked as delivered, it is out of our control. If you purchased shipping protection with Route, we can help begin the process of filing a claim
Due to legal and compliance reasons, we cannot and will not offer instructions on:
- Reconstitution
- Dosing
- Administration
- Storage beyond basic storage temperatures
All products are sold strictly for research purposes.
If you realize you made an error immediately after checkout, please email us.
If the order has already shipped, we cannot reroute it, and you are responsible for any loss or delays.
Every product sold is tested for mass, purity, and ID, as well as batched tracked. All coas are posted in our main menu or on our discord community!
Synedica Peptide reserves the right to refuse service to anyone at any time for any reason.
This includes but is not limited to:
- Suspicious activity
- Violation of payment instructions
- Excessive complaints or disputes
- Attempting to misuse products
- Risk to company compliance
The best way to reach us is email, info@synedicaspeptide.com ,
Instant reply on whatsapp, +1 (248) 390-1527